Hyderabad Airport ranks no.1 in the world

Hyderabad, March 07: One of the Proudest achievement of Telangana is unveiled in a Survey.

While coming to details, Airports Council International (ACI) had been conducted a survey on Airport Service Quality (ASQ) throughout the world in the category of 5-15 million passengers per annum (MPPA) for the year 2016.

In the Survey, Telangana State capital Hyderabad's Rajiv Gandhi International Airport has been marked in the first place in the world.

The survey shows that Hyderabad Airport has steadily improved its score from 4.4 in 2009 to 4.9 in 2016 (measured on scale of 1 to 5), according to a GHIAL statement.

The CEO of GMR Hyderabad International Airport Ltd (GHIAL) S G K Kishore, thanked the passengers and its stakeholders including Ministry of Civil Aviation, CISF, airlines, immigration, and customs.

"The immense efforts put in by our partner airlines, concessionaires, housekeeping and other support staff have played a major role in this achievement", he said



Hyderabad Airport, running into its 9th year of operations, is designed to cater to 12MPPA. It has witnessed a growth of more than 20 percent in the last year with a passenger throughput of close to 15MPPA in the calendar year 2016.

"We soon plan to go for expansion of the airport, where it can enhance its capacity to meet 20 MPPA", said Kishore.

Angela Gittens, Director General, ACI World, was quoted as saying, "We congratulate Hyderabad Airport for dedicating itself to deliver a stellar customer experience".

As the industry's most comprehensive passenger service benchmarking tool, the ACI ASQ survey has reliably captured passengers immediate appraisal from check-in through departure at the gate at more than 300 airports worldwide, it was stated.

The ASQ award ceremony will be held at the 27th ACI Africa/World Annual General Assembly, Conference & Exhibition in Port Louis, Mauritius from 16-18 October, it said.